Curbside Pickup FAQ - Updated 2/23/21
Library hours have been adjusted during the current restrictions which may impact staff ability to answer phones. We will also be responding to emails as quickly as possible.
Please see below for the contact information for each branch.
STATUS UPDATE (as of 2/23/2021):
We are in the process of opening up our libraries in stages, depending on branch capabilities, and plan to have something in place allowing for patrons to enter into most of the library locations by the end of March, barring any unforeseen circumstances. However, limited capacity and services, along with modified hours, will continue to be norm at this time. For updates on each branch, please check below.
We ask that the community continues to be patient with us as we navigate these next steps. Staff and patrons alike will be relearning the library with the current restrictions and sanitation guidelines in place and we want to do our best to ensure that the library continues to be a safe space for the community.
We will be continuously evaluating our ability to maintain a safe, healthy environment inside all of our locations. Library staff are self-monitoring for Covid-19 symptoms and reporting potential exposures from home. We would like to note that out of an abundance of caution, this may mean that libraries may be closed for a deep clean or a location may be closed or revert to curbside pickup only for multiple days if there are not enough staff available to operate a library location.
We will continue to offer curbside checkout as we are able to. Check below for which branches this is currently available at and click here for more information on how to place requests. The library book drops have been reopened, and if patrons would like to return items, you are able to do so. We will not be charging overdue fines at this time. If you have difficulty using our online services due to overdue items, please let us know and we will fix the issue on your card.
AVAILABLE DIGITAL SERVICES (as of 2/23/2021)
Overdrive - A collection of eBooks, audiobooks, and magazines available for patrons to download on a multitude of devices. You will need your library card number to log in.
Databases - The library has a number of databases ranging from educational, informational, and engaging available to our library patrons. These may require a library card.
Youth Programming - Digital story times and crafts to go
Adult Programming - Take and Make Kits for those 18+
Library Card Applications - We are still accepting library card applications for those who need them. Please click here for more information.
America's News - We are no longer providing paper newspapers within the library. Access this database for a wide variety of credible, vetted news sources spanning the U.S., including the Elko Daily Free Press, Idaho Statesman, and Las Vegas Review-Journal collection. Also available remotely 24/7 on any device.
Some branches are now in the process of reopening. Please click the branch link for information about changes in hours, services, and guidelines.
Please note that library spaces have been reorganized in a manner best suited for social distancing and increased sanitation. There are no tables/chairs on the floor at this time except for computer use, with some exceptions.
Patrons are encouraged not to linger in order to allow space for others to visit.
***Masks are required for patrons 6 and up***